What Information We Hold and Why
We collect the details you provide when registering — your name, mobile number, and account credentials. When you deposit or withdraw using JazzCash, Easypaisa, or Raast, our system logs the transaction reference, amount, and wallet ID to reconcile your account balance and process reversals if needed.
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We also collect device and session data — your IP address, browser type, and pages visited — to detect unusual login attempts and keep your account safe. Cookies track your session so you stay logged in across pages without re-entering your PIN every time. We do
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not share your payment details or personal records with advertisers. Data may be shared with payment processors, fraud-detection services, and, where required, regulatory bodies — but only to the extent local law and eligible-region rules demand. Retention periods depend on the transaction type and applicable local
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law; account data is held as long as your account is active and for a period after closure as required by law. If you are in a region where access to our platform depends on local law, the same data practices apply.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.